Single-phase (Cycle 1) meters are read from the FEM Electric office through an AMI metering system and a bill is mailed out to the member on or around the 25th of the month. Three-phase (Cycle 2) meters are read and billed on or around the 1st of the month.
All payments are due by the 9th of each month or a $15.00 penalty charge will be added to each location that is past due. If an account becomes delinquent at anytime, a delinquent notice will be sent on or around the 10th of the month. If the account is still in arrears on or around the 20th of the month, a disconnect notice is sent to the member. Payment is due on or around the 27th. If we do not receive it, either the linemen will be sent out to read the meter(s) and disconnect the service(s) or the service will be disconnected through a signal from the office. There will be an additional trip charges assessed to your account. When the account is paid up to date, a connect fee will be due plus a deposit may be required in order for the service to be reconnected.